Confidentiality and cookie

This Privacy Policy defines and informs you of how Rentaload USA, as a data controller, uses and protects the information you transmit when you use www.rentaloadusa.com (hereinafter the “Site”).

This privacy policy may be modified or supplemented at any time by Rentaload USA. The date of its update will then be expressly specified. These changes commit you as soon as they are posted online and we advise you to consult them regularly.

By using the Site, you expressly consent to our Privacy Policy, which you declare to have become fully aware of.

1. Information collected
Rentaload USA collects personal information about you when you sign up for the newsletter or submit a contact form. The information collected is your last name, first name, email address and phone number.
Finally, we automatically receive and store information from your computer and browser, including your IP address, when you visit the Site.

2. Purpose of Information Gathering

All information we collect from you is used to:

• Learn about products, programs, services and promotions that may be of interest to you, subject to your prior approval,
• Improve the performance of our Site,
• Personalize your Site experience and meet your individual needs

This processing is necessary to fulfill our contractual obligations and is based on our legitimate interest in improving our services and understanding the expectations of users of the Site.
3. Shelf life

Rentaload USA retains personal data only for the time necessary for the operations for which it was collected.
In particular:
• The prospect data, that is to say the persons who have submitted a form, are kept for a period of two years from their collection or the last connection to the prospect’s Site.
• Information stored in the users’ terminal (cookies) or any other element used to identify users and enable user traceability is kept for 12 months.

4. Confidentiality

Rentaload USA is the sole owner of the information collected on the Site. Your personal information will not be sold, exchanged, transferred, or given to another company for commercial purposes without your consent.

This data may however be entrusted to subcontractors for the proper execution of orders placed or to third parties responsible for the management and/or operation of the Site, which are in no way authorized to use them for foreign purposes within the strict scope of their mission or to sell, exchange or transfer your data to third parties.
Your data may also be shared with third parties, only to the extent permitted by (a) applicable laws , (b) to comply with legal procedures, (c) to respond to requests from government and public authorities even when they-they are located outside your country of residence, (d) to ensure compliance with our general conditions of sale and use, (e) to protect our rights and interests as well as those of other persons or users of the Site.

Your non-nominative data, that is not allowing your identification, may be provided to third parties for purposes such as statistics, marketing or advertising. Articles on this site may include embedded content (for Rentaload USA videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.

5. Information Protection

We ensure that any service provider or subcontractor to whom we may call in connection with the collection and processing of the data you provide us has adequate guarantees regarding confidentiality, use and data protection.

Computers and servers used to store personally identifiable information are kept in a secure environment.
6. Right of access, rectification and opposition

You have a right of access, limitation, rectification, erasure and opposition to the use of your personal data transmitted to the Site.

Any such request must be sent to the Site’s controller by sending an email to salesUS@rentaload.com

In view of our obligation of security and confidentiality in the processing of personal data, any request must be accompanied by a photocopy or a scan of your identity document (identity card, passport, driver’s license).

We will respond to you within one month of receipt of your request.

In order to assist you in your efforts, the CNIL has developed mail templates to request:

– Access to personal data:
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

– Rectification, updating, locking or erasing your personal data:
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

– Opposition to the processing of your personal data for legitimate reasons or when your data is used for commercial prospecting purposes:
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet.
7. Cookie Policy
When you connect to the Site, Rentaload USA may set a cookie on the hard drive of your device to ensure smooth and optimal navigation on the Site. Cookies (also known as cookies) allow us to recognize your computer, tablet or mobile device for the purpose of personalizing the services we offer you through the Site.

To inform you of this, a banner appears at the bottom of your screen when you log in to the Site. You can refuse to deposit cookies on your device at any time by setting your internet browser. In such a hypothesis, however, we cannot guarantee the optimal functioning of the Site and we cannot be held responsible for any consequences related to the alteration of your conditions of navigation on the Site that result from your choice to refuse or block cookies necessary for the proper functioning of theci.

To guide you in your settings, the CNIL has developed a page dedicated to the control of cookies, available through the following link: https://www.cnil.fr/en/cookies-les-outils-pour-les-maitriser.

The information collected through cookies does not allow us to identify you by name and is solely intended to help us increase the performance of the Site.

In accordance with the recommendations of the CNIL, cookies strictly necessary for the functioning of the Site are not subject to any prior obligation on your part. On the other hand, your express consent is required prior to the use of cookies issued by third parties, which are subject to their privacy policies, which can be consulted on their websites. These cookies may be audience measurement cookies, advertising cookies, or social network sharing cookies.
8. Remedy

If you feel that we are not meeting our obligations with regard to the collection and processing of your personal data, you can send a complaint to the CNIL by mail or electronically through the following link: https://www.cnil.fr/en/plaintes/internet.

– December 2022 –